FAQ's

Embroidery digitizing is the process that converts a picture into an embroidery design. It is accomplished on the computer using the picture as a template. The finished product is a computer file formatted for a specific brand of embroidery machine.

Information that you need to send are: Design Name; Size (Inch or Cm.): You may inform us one side- Width or Height. If you give us size of one side, the other side will go proportionately. Colors: The colors that you would need us to put in that particular design.Sometimes you may not need all the colors so you can enter information here. Fabric to embroider, Return Hours: In how many hours you would need us to send the design back.

Theoretically, anything you can take a picture of can be digitized for machine embroidery. Practically speaking, some subjects translate better into embroidery stitches than others, although we have yet to be sent anything that was impossible to digitize!

If you send me a picture of artwork or a logo to be digitized, I will assume you either own the copyright to it or have received written permission from the copyright owner to have it digitized for machine embroidery. If it is a nationally recognized logo, I will probably ask that you furnish the written permission. This is to protect both of us from possible copyright infringement.

Most logos take 2-12 hours after you place your order.

Most quotes are firm and will be sent within an hour (working hours) of your request. You will be told if the quote is just an estimate. Use the DigitizingUSA Order Form and select Quote request in Request type option to send your request.

There is an option of return hours in our order form, If you need the design quicker than 6-24 hours, you may request a rush order for free!

Please visit WWW.WINZIP.COM You can download a free trial version from there. Once it has been installed it will automatically pop up and do it's job whenever you double-click on a zipped file.

We digitize in either .HUS (Viking), .VIP (Viking/Pfaff) or .DST (Tajima) format. We can convert to .ART, .CSD, .EXP, .JEF, .PCS, .PES, .SHV, .SEW, .XXX, and a number of other less common stitch file formats.

Send me your request using the Digitizing Request Form and let's get this ball rolling!